FAQ

All the effectiveness without all the noise? When something sounds almost too good to be true you are likely to have questions.` We hope to answer some of them here. If not, we'd love to help

Where and how is Bluewater incorporated?

Bluewater™ is the registered trademark of Blueblue AB, a privately-owner Swedish company. The founder, Mr. Bengt Rittri, also owns the leading global air-cleaning brand, Blueair, which was established in 1996 and today is sold in over 50 countries around the world. Founded in 2012, the Bluewater™ brand comprises three water purifier product lines: the Bluewater Cleone, the Bluewater Spirit and the Bluewater Pro.

Can you get these products with any faucet?

We recommend you to use a specific faucet for Reverse Osmosis treated drinking water when using Bluewater’s water purifiers.

Can consumers change the filters themselves?

If you are usually handy around the home then changing the filters should not be a problem. Many of our dealers also offer attractive and popular service packages which include the changing of filters.

How often do you need to change the filters?

Our SuperiorOsmosis™ water purification technology has been designed to generate clean water 24 hours a day as and when required, using as little energy as possible and reducing the water wastage commonly associated with traditional reverse osmosis systems. The frequency of filter change depends on water quality and varies from one area to another. In general, the pre-filters should be changed every six months.

But Cleone doesn’t have SuperiorOsmosis. Why would a consumer buy this instead of a cheaper version?

The Cleone defines the word ‘quality’ and boasts innovative design. In Italy, the Cleone is known as ‘The Tank’ because it never breaks down, working 24/7 all year round to deliver pure, fresh and tasty drinking water. We want to stress that the SuperiorOsmosis™ technology used by Bluewater™ is fully functional, proven and protected by international patents.

What differs Bluewater from any other Reverse Osmosis solution provider?

Bluewater’s two top of the line models, Spirit and Pro, utilize our patented SuperiorOsmosis™ technology that enables us to purify tap water faster, at a higher purification grade, and with less wastage. The Bluewater Cleone model has won wide acclaim for being the best-in-class reverse osmosis water purifier in the industry, which is why we offer a lengthy warranty.

Does Bluewater provide whole house solutions?

Bluewater’s primary focus is on tap drinking water. However, we can provide a whole house solutions if there is demand for it.

So do Bluewater products remove bacteria?

SuperiorOsmosis™ offers innovative second-generation reverse osmosis and removes anything larger than the water molecule, including bacteria. It drastically reduces any microorganisms in water. However, if your suspect that bacteria is present in your tap water, we also recommend adding UV-light.

What kind of water do you purify?

Bluewater’s focus is cleaning municipal water delivered to homes and light commercial enterprises. However, with the right pre-filtration Bluewater technology can purify most types of water. For example, Bluewater purifies brackish water in the Swedish archipelago with TDS levels of up to 7500 PPM.

What exactly do Bluewater’s water purifiers deliver?

Bluewater SuperiorOsmosis™ patented technology delivers on-demand cleaner, healthier water direct from the tap. Innovated with love in Sweden, Bluewater water purifiers are designed to improve the user’s quality of life, health and wellbeing by removing practically all known contaminants from drinking water, including microorganisms, pesticides, heavy metals and toxins.

How long will my Bluewater Cleone last?

The Bluewater Cleone has been engineered to deliver you cleaner, healthier water that you can trust for drinking and washing fruit and vegetables for a great many years. In Italy, the Cleone has won the nickname ‘The Tank’ due to its durability reputation.

I have heard bacteria can build up in the holding tank of a water purifier, is that a risk with the Bluewater Cleone?

If a reverse osmosis system is not cleaned and sanitized regularly there is a potential risk of bacterial, fungal and mold growth in the holding tank, on the membrane, and on the tank lining. To protect against this happening, Bluewater Cleone has an ‘intelligent membrane flush’ that automatically flushes the membrane with a turbulent water stream, prevents feed water from standing still and starts every new filtration process with fresh feed water.

Is it difficult to change a filter?

Changing a filter in a Cleone has been designed to be as easy as possible. The Cleone manual explains the simple steps required to change a filter or, alternatively, look at our filter change video, which will talk you through the process.

Filter change video >>

Filter change manual >>

How often do I need to change a filter?

The frequency of filter change depends naturally on the quality of the water being purified by your Cleone. We generally advise filters should be changed at least every six months. However, the Cleone is equipped with a handy ‘water quality monitor’ to supervise the quality of feed and filtered water – should the water deteriorate, a blue lamp will light up to advise you a filter change is required.

Does the Cleone purify all kinds of water?

The Bluewater Cleone is designed to purify water being delivered from a municipal water utility. The Cleone harnesses a basic five-stage filtration system comprising 3-stage pre-filtration, reverse osmosis and carbon post-filtration. Together this helps ensure impurities and contaminants that may be found in municipal water are removed.

How long will my Bluewater Spirit last?

The Bluewater Spirit has been engineered to deliver you cleaner, healthier water that you can trust for drinking and washing fruit and vegetables for a great many years.

Is it difficult to change a filter?

Changing a filter in a Bluewater Spirit has been designed to be as easy as possible. The Spirit manual explains the simple steps required to change a filter or, alternatively, look at our filter change video, which will talk you through the process.

Filter change video >>

Filter change manual >>

How often do I need to change a filter?

The frequency of filter change depends naturally on the quality of the water being purified by your Spirit. We generally advise filters should be changed at least every six months. However, the Spirit is equipped with a handy ‘water quality monitor’ to supervise the quality of feed and filtered water – should the water deteriorate, a blue lamp will light up to advise you a filter change is required.

What exactly is SuperiorOsmosis™ technology?

Innovated with love in Sweden, SuperiorOsmosis™ delivers such benefits as superior purification efficiency, operating capacity and service life. Slashing the water waste traditionally associated with reverse osmosis systems by up to 82%, the Spirit’s SuperiorOsmosis™ technology removes the need for a tank to deliver direct flowing water and can deliver a stunning 3 liters of purified water a minute (or 43.2 US gallons per hour).

Does the Spirit purify all kinds of water?

The Bluewater Spirit is designed to purify water being delivered from a municipal water utility. The Spirit harnesses Bluewater’s unique second-generation SuperiorOsmosis™ to remove impurities and contaminants that may be found in municipal water.

How long will my Bluewater Pro last?

The Bluewater Pro has been engineered to deliver you cleaner, healthier water that you can trust for drinking and washing fruit and vegetables for year after year with minimal service requirements.

Is it difficult to change a filter?

Changing a filter in a Bluewater Pro has been designed to be as easy as possible. The Pro manual explains the simple steps required to change a filter or, alternatively, look at our filter change video, which will talk you through the process.

Filter change video >>

Filter change manual >>

How often do I need to change a filter?

The frequency of filter change depends naturally on the quality of the water being purified by your Pro. We generally advise filters should be changed at least every six months. However, the Pro is equipped with a handy ‘water quality monitor’ to supervise the quality of feed and filtered water – should the water deteriorate, a blue lamp will light up to advise you a filter change is required.

What exactly is SuperiorOsmosis™ technology?

Innovated with love in Sweden, SuperiorOsmosis™ delivers such benefits as superior purification efficiency, operating capacity and service life. Slashing the water waste traditionally associated with reverse osmosis systems by up to 82%, the Pro’s SuperiorOsmosis™ water-on-demand technology removes the need for a tank to deliver direct flowing water.

Does the Pro purify all kinds of water?

The top-of-our-line Bluewater Pro is designed to purify water being delivered from a municipal water utility as well as brackish water (up to 7,500 ppm) from a well or lake. The Pro harnesses Bluewater’s unique second-generation SuperiorOsmosis™ to remove just about all known impurities and contaminants that may be found in municipal or brackish water.

You say Pro is suitable for professional use, just how powerful is the unit?

The Bluewater Pro sets new standards for high capacity water purification and delivery in an unmatched compact size – we’ve not seen anything else on the market yet that matches the performance of the Bluewater Pro. Its power on demand technology can deliver a stunning 5.7 liters per minute (81.3 US gallons per hour) from a kitchen faucet.

What is TDS?

The simplest way to discover how contaminated your water may be is to use a special meter that measures ‘Total Dissolved Solids’ (TDS) such as salts, minerals and other stuff that can be harmful, including metals and chemicals. The lower the TDS, the ‘purer’ your water is.

How does the TDS meter work?

TDS is measured on a quantity scale, either in mg/leter or, more commonly, in parts per million (PPM). Simply put, if the TDS level is 1,000 mg/l or 1,000 PPM, it means that out of one-million parts of H20, 1,000 of those parts comprise something else.

What TDS level should tap water be ideally?

The lower the level, the better. TDS levels exceeding 1,000 mg/l is a general indication that the water is undrinkable. The U.S. Environmental Protection Agency (EPA) suggests a limit of 500 mg/l, however. Water registering a TDS level of 0 – 50 can be considered pretty good.

What can a high TDS reading indicate?

High TDS levels may reveal the possible presence of toxic substances such as lead, arsenic, nitrate and more nasty stuff. It can also lead to water tasting salty, bitter or metallic. And it indicates the water may be ‘hard’, containing high amounts of calcium and magnesium, which can discolor plates and glasses as well as cause damage to dishwashers, washing machines and coffee makers, for example.

How accurate are TDS readers?

TDS meters are pretty accurate at showing the total disolved solids in tap water, but they will not specify exactly what those solids are. To find what exactly is in your tap water you’d have to use a much more expensive system or send samples to a testing laboratory.

How can I gensure I get accurate TDS readings?

“Refer to your TDS device manual for detailed instructions and remember that TDS meters can vary. Shake:
Always make sure to shake excess water off the meter before dipping it into a water sample, even if it’s the same water.

Stir/tap:
After dipping the meter in the water, always lightly tap it against the side and stir the meter to remove any lingering air bubbles or electrical charges.

Positioning:
When taking the reading, always make sure to hold the meter straight up without it touching the sides or bottom of the glass/beaker/cup. The probes should be suspended as close to the center of the water sample as possible.

Time:
The longer the meter is in the water, the more accurate the reading will be.

Temperature:
25 degrees Celsius is the ideal temperature for conductivity readings, even if the meter has ATC.

Rinse:
If switching between very low and very high ppm water, always rinse the probes with distilled water to avoid any build-up.”

Does water temperature impact TDS readings?

“Conductivity of ions in water depends upon temperature. There are a number of factors that cause this effect, but one big one is simply that the ions naturally move around faster as they get warmer. When the same numbers of ions are moving faster, the apparent conductivity is increased. The relationship between conductivity and temperature is complicated and dependent on the solution being tested.

Pure water responds fairly linearly with temperature, with its conductivity rising by 4.55% for every degree centigrade (2.5% per degree Fahrenheit). Sodium chloride solutions have a smaller change, about 2.12% per degree centigrade. Tap and other natural waters have many different ions in them, and such systems sometimes respond nonlinearly with temperature changes, but not typically to as great of an extent as does pure water.

For this reason, nearly all conductivity meters simultaneously measure the conductivity and the temperature.”

What is acceptable drinking water?

The EPA sets a maximum level 500 PPM,  although we would say anything above 170 PPM can be considered as ‘hard’ and will not taste as pure as nature intended.

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info@bluewatergroup.com

+46 8-564 738 00

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